Privacy Policy

Effective date: May 21, 2025

1. 1. Commitment to Your Privacy

   At playstream.it.com, protecting your personal data is our top priority. This policy outlines the types of data we collect, how we use it, and the safeguards we implement to keep it secure.

2. 2. Information We Collect

   To deliver and enhance our services, we may collect:

   • Registration Data: your username, email address, date of birth, and gaming preferences.
   • Purchase Information: purchase history, license codes, transaction timestamps, and encrypted payment details.
   • Technical Data: device specifications, operating system, browser type, IP address, and session durations.
   • Usage Metrics: in-game behaviour, earned achievements, forum activity, and customer support requests.
   • Cookies & Tracking: cookies and local storage details to remember your settings and customise your experience.
3. 3. Why We Use Your Data

   We rely on your information to:

   • Enhance Performance: improve loading speeds and streamline navigation.
   • Tailor Recommendations: suggest games and offers suited to your interests.
   • Secure Accounts: detect suspicious activity and prevent fraud.
   • Support Services: expedite help by reviewing your account and order history.
   • Marketing: send you news and promotions, with the option to opt out at any time.
4. 4. Data Security Measures

   We employ advanced security protocols:

   • Encryption: SSL/TLS for data in transit and AES-256 for stored information.
   • Access Controls: strict permission settings limit data access to authorised personnel only.
   • Regular Audits: vulnerability scans and third-party penetration tests to identify and resolve issues.
   • Incident Response: a dedicated team monitors threats around the clock and acts swiftly when necessary.
5. 5. Sharing Your Data

   We do not sell your personal information. We may share it with:

   • Service Providers: hosting platforms, payment gateways, and email services bound by confidentiality agreements.
   • Affiliated Companies: to synchronise account details across our network of sites.
   • Legal Authorities: when required by law or to protect our rights and property.

   All recipients are contractually obligated to use your data only for the specified purposes.

6. 6. Your Rights

   Under applicable privacy laws, you have the right to:

   • Access: request a copy of your personal information.
   • Rectification: correct any inaccuracies in your data.
   • Erasure: request deletion of your data, subject to legal obligations.
   • Restriction: limit how we process your data, such as opting out of marketing.
   • Portability: obtain your data in a structured, transferable format.

   To exercise these rights, contact us at [email protected] or through your account settings.

7. 7. International Transfers

   Your data may be processed or stored outside the UK. We implement standard contractual clauses and GDPR-aligned safeguards to ensure adequate protection.

8. 8. Children’s Privacy

   We do not knowingly collect information from children under 13. If we become aware of such data without parental consent, we will promptly remove it.

9. 9. Policy Updates

   We regularly review this policy and will highlight significant changes on our website and, if appropriate, notify you via email.

10. 10. Contact Information

    For any questions or to make a request regarding your personal data, please contact us:

    Email: [email protected]
    Address: St Nicholas Arcades, Market St, Lancaster LA1 1HT