Terms and Conditions

1. Overview of playstream.it.com By accessing or using playstream.it.com, you agree to these Terms and Conditions, which define the rights and responsibilities governing your use of our gaming services. Please review them carefully.
2. Account Rules
   1. Registration: When signing up, you must provide truthful and complete information. Only one account per person is allowed to ensure security and fairness.
   2. Age Requirement: Accounts are available only to users aged 18 or older, or those with parental authorization.
   3. Credential Security: You are solely responsible for maintaining the confidentiality of your login credentials and any actions performed using your account.
3. Purchase Policies
   1. Displayed Prices: All listed prices include applicable taxes and are shown in GBP for users in the UK.
   2. Payment Options: We accept major debit/credit cards, PayPal, and other payment methods available at checkout.
   3. Key Delivery: Once payment clears, your digital key or download link is sent immediately. Delivery times may vary with server load.
   4. Pre-Order Terms: Full payment for pre-orders is required at purchase, and keys are distributed on the official release date.
4. Refund Policy
   1. Unused Keys: Refunds for unredeemed digital codes can be requested within 14 days of purchase, in line with our refund criteria.
   2. Activated Products: Refund requests for redeemed games are subject to the specific publisher’s refund policy.
   3. Technical Failures: If a code is invalid due to compatibility issues confirmed by our support team, you may be eligible for a refund.
5. Intellectual Property & Licensing playstream.it.com is an authorised distributor of digital game licenses. All content is licensed under the respective publisher’s End-User License Agreements (EULAs), and original rights remain with the creators.
6. Service Availability We strive for uninterrupted service, but playstream.it.com cannot guarantee constant uptime and is not liable for external disruptions. Our total liability shall not exceed the purchase amount.
7. Modifications to Terms We reserve the right to update these Terms and Conditions at any time. Significant amendments will be posted on our website and, where appropriate, communicated via email.
8. Contact for Assistance For questions about these terms, please contact our support team at [email protected]. We are available 24/7 to assist you.